Delivery guidance

Shipping & Order Support

Practical delivery guidance and support for new orders, ribbon updates, and mounted-medal requests.

2–3 business daysMost orders are assembled and shipped within this timeframe.

Priority: 5–7 daysLegacy-store estimate from order to delivery, based on the selected shipping option.

Express: 3–5 daysLegacy-store estimate from order to delivery.

Shipping & service guidance

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APO & FPO Delivery

The legacy store estimates average APO and FPO delivery at 7–10 days. Delivery timing can vary by destination and selected service.

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Updates to an Existing Rack

For an update, ship the original rack with your requested changes and contact information. Return shipping for updates is listed at $9.50.

Need order-specific help?

For questions about an existing order, mounting request, or a quote, contact the team directly. This preview does not invent a general return policy where the legacy store does not publish one.

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